{"id":9,"date":"2022-03-12T10:42:54","date_gmt":"2022-03-12T10:42:54","guid":{"rendered":"https:\/\/www.onepercentaccounting.co.za\/service-level-agreement\/?page_id=9"},"modified":"2026-03-27T07:27:23","modified_gmt":"2026-03-27T05:27:23","slug":"home","status":"publish","type":"page","link":"https:\/\/www.onepercentaccounting.co.za\/service-level-agreement\/","title":{"rendered":"Home"},"content":{"rendered":"<script>\nvar gform;gform||(document.addEventListener(\"gform_main_scripts_loaded\",function(){gform.scriptsLoaded=!0}),document.addEventListener(\"gform\/theme\/scripts_loaded\",function(){gform.themeScriptsLoaded=!0}),window.addEventListener(\"DOMContentLoaded\",function(){gform.domLoaded=!0}),gform={domLoaded:!1,scriptsLoaded:!1,themeScriptsLoaded:!1,isFormEditor:()=>\"function\"==typeof InitializeEditor,callIfLoaded:function(o){return!(!gform.domLoaded||!gform.scriptsLoaded||!gform.themeScriptsLoaded&&!gform.isFormEditor()||(gform.isFormEditor()&&console.warn(\"The use of gform.initializeOnLoaded() is deprecated in the form editor context and will be removed in Gravity Forms 3.1.\"),o(),0))},initializeOnLoaded:function(o){gform.callIfLoaded(o)||(document.addEventListener(\"gform_main_scripts_loaded\",()=>{gform.scriptsLoaded=!0,gform.callIfLoaded(o)}),document.addEventListener(\"gform\/theme\/scripts_loaded\",()=>{gform.themeScriptsLoaded=!0,gform.callIfLoaded(o)}),window.addEventListener(\"DOMContentLoaded\",()=>{gform.domLoaded=!0,gform.callIfLoaded(o)}))},hooks:{action:{},filter:{}},addAction:function(o,r,e,t){gform.addHook(\"action\",o,r,e,t)},addFilter:function(o,r,e,t){gform.addHook(\"filter\",o,r,e,t)},doAction:function(o){gform.doHook(\"action\",o,arguments)},applyFilters:function(o){return gform.doHook(\"filter\",o,arguments)},removeAction:function(o,r){gform.removeHook(\"action\",o,r)},removeFilter:function(o,r,e){gform.removeHook(\"filter\",o,r,e)},addHook:function(o,r,e,t,n){null==gform.hooks[o][r]&&(gform.hooks[o][r]=[]);var d=gform.hooks[o][r];null==n&&(n=r+\"_\"+d.length),gform.hooks[o][r].push({tag:n,callable:e,priority:t=null==t?10:t})},doHook:function(r,o,e){var t;if(e=Array.prototype.slice.call(e,1),null!=gform.hooks[r][o]&&((o=gform.hooks[r][o]).sort(function(o,r){return o.priority-r.priority}),o.forEach(function(o){\"function\"!=typeof(t=o.callable)&&(t=window[t]),\"action\"==r?t.apply(null,e):e[0]=t.apply(null,e)})),\"filter\"==r)return e[0]},removeHook:function(o,r,t,n){var e;null!=gform.hooks[o][r]&&(e=(e=gform.hooks[o][r]).filter(function(o,r,e){return!!(null!=n&&n!=o.tag||null!=t&&t!=o.priority)}),gform.hooks[o][r]=e)}});\n<\/script>\n\n                <div class='gf_browser_gecko gform_wrapper gravity-theme gform-theme--no-framework SLA-Form_wrapper' data-form-theme='gravity-theme' data-form-index='0' id='gform_wrapper_15' style='display:none'>\n                        <div class='gform_heading'>\n                            <h2 class=\"gform_title\">SLA Client<\/h2>\n\t\t\t\t\t\t\t<p class='gform_required_legend'>&quot;<span class=\"gfield_required gfield_required_asterisk\">*<\/span>&quot; indicates required fields<\/p>\n                        <\/div><form method='post' enctype='multipart\/form-data'  id='gform_15' class='SLA-Form' action='\/service-level-agreement\/wp-json\/wp\/v2\/pages\/9' data-formid='15' novalidate>\n                        <div class='gform-body gform_body'><div id='gform_fields_15' class='gform_fields top_label form_sublabel_below description_below validation_below'><div id=\"field_15_103\" class=\"gfield gfield--type-honeypot gform_validation_container field_sublabel_below gfield--has-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_15_103'>LinkedIn<\/label><div class='ginput_container'><input name='input_103' id='input_15_103' type='text' value='' autocomplete='new-password'\/><\/div><div class='gfield_description' id='gfield_description_15_103'>This field is for validation purposes and should be left unchanged.<\/div><\/div><div id=\"field_15_57\" class=\"gfield gfield--type-html gfield--input-type-html gfield--width-full gfield_html gfield_html_formatted gfield_no_follows_desc field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  >This Service Level Agreement is entered into between: \nONE PERCENT SA (PTY) LTD (hereinafter referred to as &#8220;1%&#8221; or &#8220;1% Accounting&#8221;)  and<\/div><fieldset id=\"field_15_1\" class=\"gfield gfield--type-name gfield--input-type-name gfield_contains_required field_sublabel_below gfield--has-description field_description_below field_validation_below gfield_visibility_visible\"  ><legend class='gfield_label gform-field-label gfield_label_before_complex' >Your Full Names &amp; Surname<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/legend><div class='ginput_complex ginput_container ginput_container--name no_prefix has_first_name no_middle_name no_last_name no_suffix gf_name_has_1 ginput_container_name gform-grid-row' id='input_15_1'>\n                            \n                            <span id='input_15_1_3_container' class='name_first gform-grid-col gform-grid-col--size-auto' >\n                                                    <input type='text' name='input_1.3' id='input_15_1_3' value=''   aria-required='true'     \/>\n                                                    <label for='input_15_1_3' class='gform-field-label gform-field-label--type-sub '>(hereinafter referred to as &#8220;the Client&#8221;)<\/label>\n                                                <\/span>\n                            \n                            \n                            \n                        <\/div><div class='gfield_description' id='gfield_description_15_1'>\n<\/div><\/fieldset><div id=\"field_15_64\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-full gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_15_64'>Your ID Number<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_64' id='input_15_64' type='text' value='' class='large'     aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_15_13\" class=\"gfield gfield--type-email gfield--input-type-email gfield--width-full gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_15_13'>Your Email Address (use the same email address you used on the Get Started page, or to sign up)<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_email'>\n                            <input name='input_13' id='input_15_13' type='email' value='' class='large'    aria-required=\"true\" aria-invalid=\"false\"  \/>\n                        <\/div><\/div><div id=\"field_15_14\" class=\"gfield gfield--type-phone gfield--input-type-phone gfield--width-full gfield_contains_required field_sublabel_below gfield--has-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_15_14'>Cellphone Number<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_phone'><input name='input_14' id='input_15_14' type='tel' value='' class='large'   aria-required=\"true\" aria-invalid=\"false\" aria-describedby=\"gfield_description_15_14\"  \/><\/div><div class='gfield_description' id='gfield_description_15_14'>Please enter your 10 digit mobile number<\/div><\/div><div id=\"field_15_15\" class=\"gfield gfield--type-select gfield--input-type-select gfield--width-full gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_15_15'>Select your Province<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_select'><select name='input_15' id='input_15_15' class='large gfield_select'    aria-required=\"true\" aria-invalid=\"false\" ><option value='' selected='selected' class='gf_placeholder'>Please Select<\/option><option value='Eastern Cape' >Eastern Cape<\/option><option value='Free State' >Free State<\/option><option value='Gauteng' >Gauteng<\/option><option value='KwaZulu-Natal' >KwaZulu-Natal<\/option><option value='Limpopo' >Limpopo<\/option><option value='Mpumalanga' >Mpumalanga<\/option><option value='Northern Cape' >Northern Cape<\/option><option value='North West' >North West<\/option><option value='Western Cape' >Western Cape<\/option><\/select><\/div><\/div><div id=\"field_15_76\" class=\"gfield gfield--type-html gfield--input-type-html gfield--width-full gfield_html gfield_html_formatted gfield_no_follows_desc field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><strong>Emergency Contact \/ Next of Kin:<\/strong> To support continuity and client wellbeing, we invite you to share contact details for a trusted individual in case of urgent matters or unforeseen circumstances. This information will only be used with your consent and in situations where you are unreachable and a time-sensitive issue requires attention.<\/div><div id=\"field_15_83\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-full gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_15_83'>Name and Surname<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_83' id='input_15_83' type='text' value='' class='large'     aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_15_84\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-full gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_15_84'>Relationship<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_84' id='input_15_84' type='text' value='' class='large'     aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_15_85\" class=\"gfield gfield--type-phone gfield--input-type-phone gfield--width-full gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_15_85'>Contact Number<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_phone'><input name='input_85' id='input_15_85' type='tel' value='' class='large'   aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_15_86\" class=\"gfield gfield--type-email gfield--input-type-email gfield--width-full field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_15_86'>Email Address<\/label><div class='ginput_container ginput_container_email'>\n                            <input name='input_86' id='input_15_86' type='email' value='' class='large'     aria-invalid=\"false\"  \/>\n                        <\/div><\/div><fieldset id=\"field_15_87\" class=\"gfield gfield--type-radio gfield--type-choice gfield--input-type-radio gfield--width-full gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><legend class='gfield_label gform-field-label' >Consent<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/legend><div class='ginput_container ginput_container_radio'><div class='gfield_radio' id='input_15_87'>\n\t\t\t<div class='gchoice gchoice_15_87_0'>\n\t\t\t\t\t<input class='gfield-choice-input' name='input_87' type='radio' value='I authorize you to contact the individual listed above solely under the conditions stated.'  id='choice_15_87_0' onchange='gformToggleRadioOther( this )'    \/>\n\t\t\t\t\t<label for='choice_15_87_0' id='label_15_87_0' class='gform-field-label gform-field-label--type-inline'>I authorize you to contact the individual listed above solely under the conditions stated.<\/label>\n\t\t\t<\/div><\/div><\/div><\/fieldset><div id=\"field_15_17\" class=\"gfield gfield--type-section gfield--input-type-section gsection field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><h3 class=\"gsection_title\"><\/h3><\/div><div id=\"field_15_18\" class=\"gfield gfield--type-html gfield--input-type-html gfield--width-full gfield_html gfield_html_formatted gfield_no_follows_desc field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><br>\n<br>\n<h3><strong>TERMS &amp; CONDITIONS<\/strong><\/h3><\/div><div id=\"field_15_19\" class=\"gfield gfield--type-html gfield--input-type-html gfield--width-full gfield_html gfield_html_formatted gfield_no_follows_desc field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><strong>1. Definition<\/strong>\n<br><br>\n1.1. 1% and 1% Accounting mean One Percent SA (PTY) LTD, its subsidiaries and associated businesses including but not limited to One Percent SA (PTY) LTD.\n<br><br>\n1.2. Gross income, for the purposes of the 1% monthly fee calculation, shall be defined as the total inflow of funds into the entity. This includes, but is not limited to, all sales revenue, interest received, capital investments into the entity, income generated from investments, capital injections, sales from assets and any other financial receipts.\n<br><br>\n<strong>2. Period of Service Level Agreement<\/strong>\n<br><br>\n2.1. The specific Retainer \/ Service Level agreements included in clause 4.1. below, shall be effective for a period of one (1) month, calculated from the 1st day of the month directly following the signature date of this agreement.  \n<br><br>\n2.2. It is agreed that the period of this agreement will automatically renew on a Monthly basis after the first (1st) Full Month of effectiveness of this agreement and will only be terminated should the parties adhere and comply with the termination clauses (clause 3).\n<br><br>\n2.3. 1% will not take any responsibility or accountability for outstanding payments that an individual or company may owe to any governing body from the outset, duration, and after the termination of this agreement.\n<br><br>\n<strong>3. Termination<\/strong>\n<br><br>\n3.1. The Client hereby agrees that the Service Level Agreement will remain enforce and effective during the first full month of this Service Level agreement, unless 1% has breached any obligation in terms of this agreement and any agreement which are found to be effective. The Client hereby agrees to afford a period of seven (7) working days written notice to 1% to rectify such breach, should 1% fail to rectify such breach the Client may directly terminate the Agreement with 1%.\n<br><br>\n3.2. The Client may terminate the agreement after the first full month of operation, by giving 1% at least one (1) month confirmatory written notice.  \n<br><br>\n3.3. As per the terms of our agreement in 3.2. above, any notice of termination must be provided in writing via email to the following email address: <a href=\"mailto:management@onepercentaccounting.co.za\">myhero@onepercentaccounting.co.za<\/a>\n<br><br>\n3.4. 1% reserve the right to cancel this agreement with immediate effect in the event that it is found that the Client does not comply with the South African Legislation, and or if the Client is found to be unserviceable in\nterms of the service level agreement.\n<br><br>\n3.5. All services and work rendered on the financial status of the client by 1% remain property of 1% and no transfer of said property will take place whatsoever until such time that 1% has received full and final payment for\nall outstanding invoices this will include the outstanding monthly accounting software fees.\n<br><br>\n3.6. In the event that the client\u2019s account is outstanding for a period of 3 payments 1% reserves their right to cancel the service level agreement and take the necessary action against the client to recover the outstanding\nmonies owed to 1%. In the event that the client does not pay the retainer amount as per the agreement, the client will not be given access to the accounting software as the services rendered by the 1%.\n<br><br>\n<strong>4. Responsibility as the Client<\/strong>\n<br><br>\nBy signature of this agreement the client: \n<br><br>\n4.1 \tAcknowledge and declares that should the Clients company\u2019s CIPC status be &#8220;non compliant&#8221; it will be the Client\u2019s responsibility to prioritize the payment of the submission\/s and return\/s.\n<br><br>\n4.2 \tAcknowledge that should the SARS compliance profile status be &#8220;non compliant&#8221;, it will be the Client\u2019s responsibility to prioritize the payment of the submission\/s and return\/s.\n<br><br>\n4.3 \tAcknowledge that should CIPC and SARS compliance status be &#8220;non compliant&#8221;, the Client will be in breach of their contract and that 1% has the right to terminate the contract and resign as Accountants &#038; Auditors.\n<br><br>\n4.4 \tAcknowledge that One Percent Accounting has an Ethical Responsibility to honour Accounting Laws and that they are answerable to relevant Accounting Bodies. Should the Client&#8217;s company not adhere to these rules &#038; regulations, the contract may be cancelled.  \n<br><br>\n4.5 Acknowledge that in the event that the Client fails to submit the necessary information and or bank statements to enable 1% to perform in line with the services level agreement the Client can be held\nresponsible for penalties in line with accounting practices.\n<br><br>\n4.6 Acknowledge that the Client will update 1% on any changes in contact details as it might occur from time to time at least 5 days after such change in details.\n<br><br>\n4.7 Acknowledge that the Client will submit all relevant documentation and or information required by 1% at least 5 days before the set deadline for submissions. 1% will not be held responsible for any penalties for\nnon-submissions if the client fails to submit within the aforementioned time period.\n<br><br>\n4.8 1% shall not be held liable or responsible for any non-compliance with regulatory requirements or directives related to the tax affairs of Company directors.\n<br><br>\n<strong>5. Transfer of the Agreement<\/strong>\n<br><br>\n5.1. In the event of a client selling its business as a going concern during the above mentioned agreement period, the 1% Service Level Agreement will remain in force for the remainder of the Agreement period and will be transferred in accordance with the sale of the business to the new owners of the business as if the contract was entered into by the new owners. \n<br><br>\n<strong>6. Confidentiality<\/strong>\n<br><br>\n6.1. Upon signing of this agreement both the Client and 1% acknowledges that there will be exchanging proprietary and confidential information to each other and that such information including documents will be deemed confidential.\n<br><br>\n6.2. Both the Client and 1% hereby confirms that such confidential information \/ documents will not be disclosed to a third party, save for when it is necessary to do so during the period which 1% may provide a service to the Client. Such undertaking includes the terms of this agreement.\n<br><br>\n<strong>7. Protection of Personal Information Act<\/strong>\n<br><br>\n7.1 1% guarantees its commitment to protecting its Company\u2019s privacy and ensuring that their personal information is used appropriately, transparently, securely and in accordance with applicable laws.  By signing this agreement you agree to receive, from time to time, legislative updates which may include providing information in relation to the 1%  suite of service offerings.\n<br><br>\n<strong>8. Service Selection And Addendum\u2019s<\/strong>\n<br><br>\n8.1. On signature of this agreement, the Client agrees to the applicable fees stipulated within the product annexure\/s listed below and attached hereto. Such annexure\/s shall form a material part of this agreement.\n<br><br>\n<strong>Addendum \u201cA\u201d: <\/strong>Client Information Sheet\t\t\t\t\t\t\n<br>\n<strong>Addendum \u201cB\u201d: <\/strong>Service Selection                                                           \n<br>\n<strong>Addendum \u201cC\u201d: <\/strong>1% Variable Fee : Debit Order Instruction\n<br>                \t\t                                                         \n<strong>Addendum \u201cD\u201d: <\/strong>Pro-forma Invoice \/ Fixed monthly package (Based on a pro \u2013 rata rate of the company\u2019s previous Month\u2019s Turnover of a maximum of 1%).\n<br><br>                                          \nOn signature \/ acceptance of this agreement, the Client agrees that should any Addendums be made during the contract period by 1% upon request from the client to any of the product annexures, in respect of any additional services\/products required or any amendments made to any existing services\/products, by the Client appending signature to the product annexure\/s, the Client confirms acceptance of the new terms and conditions, and shall form a material part of this agreement.\n<br><br>\n<strong>9. Employment of 1% Accounting SA\u2019s Staff<\/strong>\n<br><br>\n9.1.\tThe Client and 1%, on behalf of their subsidiaries or related businesses, mutually agree that they will not solicit\/employ, in any capacity whatsoever, including as independent contractors, the Employees \/ Contractors of either party during the term of the agreement and for a period of twenty-four (24) months after the date of termination of this agreement. Should any party breach this undertaking, it may enforce applicable restraint or other rights arising out the employment relationship and further reserves the right to seek recourse against the other party.\n<br><br>\n<strong>10. Payment and fees<\/strong>\n<br><br>\n10.1 The Client on signature of this agreement agrees to a minimum monthly recurring subscription fee of R79.00 excluding VAT. The monthly subscription fee is due and payable for the entire duration of this contract on a MONTHLY basis.\n<br><br>\n10.2 The Client on signature of this agreement agrees to a monthly retainer as stipulated in Annexure \u201cB\u201d &amp; Annexure \u201cC\u201d.\n<br><br>\n10.3 Retainers are payable in advance on the last day of every month for the Following Month and shall be paid by means of a Debit Order Authorisation drawn on the Client\u2019s bank account as detailed in this agreement. The first retainer will be payable on the 1st day of the day following signature of this agreement.\n<br><br>\n10.4 All payments due must be settled before or by the due date indicated on the Client&#8217;s invoice. \n<br><br>\n10.5 1% require payment\/s in advance from the Client for all\/any services requested or required before commencement of said services.\n<br><br>\n10.6 Should the debit order collection fail on the 1st week due for any reason whatsoever, the second debit order for the same payment period will be payable\/deductible on the next debit order run the following week.\n<br><br>\n10.7 Should the debit order be returned due to non-payment an administration fee of R172.50 will be charged to the Client&#8217;s account.\n<br><br>\n10.8 In the event that the Client&#8217;s account is in arrears for a period of 30 days or more interest will be added to the account at 2% per month. These interests will be added in line with the National Credit Act 34 of 2005.\n<br><br>\n10.9 All accounts not settled within 30 days from invoice DUE date will be considered overdue.\n<br><br>\n        (a) An administrative and handling fee of up to 35% may be applied to the outstanding balance.\n<br> \n        (b) This fee covers the costs associated with managing overdue accounts.\n<br> \n        (c) We reserve the right to hand over any account that is overdue for 30 days and more to a debt collector or collection agency.\n<br> \n        (d) Collection fees incurred during this process are separate and will be borne by the Client.\n<br><br>\n10.10 The Client acknowledges that all payments due under this agreement remain the responsibility of the Company and its listed directors. In the event that the Company fails to settle any outstanding amounts, the directors, jointly and severally, accept liability for the full payment, ensuring the outstanding balance is resolved in accordance with the terms of this agreement. \n<br><br>\n10.11 Individual Tax Returns will only be submitted to SARS upon full payment to 1% for services rendered. \t\n<br><br>\n10.12 Should SARS request an audit on your tax return \/ VAT submission an additional fee of R450.00 (ex VAT) will be charged to administer the audit on your behalf. The same will apply should 1% need to lodge a dispute with SARS.\n<br><br>\n10.13 The Client agrees to subscribe to and utilize the accounting software application endorsed by 1% for the duration of the service agreement. The cost of the accounting software application is a mandatory recurring fee that is charged in addition and separately on a monthly basis on all Clients accounts. Furthermore, the Client acknowledges that 1% is the owner of the endorsed accounting software application and will provide the Client with access to it through 1%&#8217;s platform. Access to the software and all information is contingent upon the Client&#8217;s payments being up to date.\n<br><br>\n10.14 CIPC fees and charges will be added to the client&#8217;s account on an ad-hoc basis. The invoice is due and payable in line with the payment terms contained in this agreement. The fees and charges are as below:\n<br><br>\n<ul>\n<li>Annual CIPC fee as per the company\u2019s annual turnover. As per the table below: \n<br><br>\n<img decoding=\"async\" src=\"https:\/\/www.onepercentaccounting.co.za\/service-level-agreement\/wp-content\/uploads\/2022\/05\/Website-SLA-table.png\">\n<\/li>\n <br><br>\n<li>Draftworx fees are charged only to clients who require this service. Applicable fees will be advised in advance. <\/li>\n <br>\n<li>Administration charges: R 517.50 \n <\/li>\n<\/ul>\n<br>\nThe amounts above exclude VAT.\n<br><br>\n<strong>11. Credit Control<\/strong>\n<br><br>\nThe client agrees that:\n<br><br>\n11.1 This request for service\/s will be subject to a credit check with one or more Credit Bureau before commencement of the service.\n<br><br>\n11.2 1% may from time to time monitor the Client\u2019s payment behaviour by researching its record at such bureau.\n<br><br>\n11.3 All payments due must be settled before or by the due date indicated on the Client&#8217;s invoice. \n<br><br>\n11.4 Failure to settle outstanding amounts in a timeously manner may result in the defaulting Client&#8217;s information being sent to the credit bureau or any other equivalent body for listing as a defaulter. \n<br><br>\n11.5 The outstanding account may be handed over to a debt collector or collections agency for collection which will incur additional costs for the defaulting Client&#8217;s account.\n<br><br>\n11.6 1% require payment\/s in advance from the Client for all\/any services requested or required before commencement of said services.\n<br><br>\n<strong>12. General<\/strong>\n<br><br>\n12.1 The Client acknowledges and agrees that whilst 1% will recommend various processes and strategies during consultations with the Client, the final decision taken as to which strategies to employ and the implementation of any strategies as developed during the course of this agreement shall be the responsibility of the Client.\n<br><br>\n12.2 This agreement constitutes the entire agreement between the parties. No variation of this agreement or representations made or warranties given, shall be of any force or effect, unless recorded in writing and signed by or on behalf of the parties, by their representatives, duly authorised thereto. It is recorded that only an Executive of 1% will be authorized to sign an agreement that departs from or varies the contents of this agreement.  \nThe undersigned hereby confirm that he\/she is duly authorised by the Client to sign and approve this agreement. He\/ she confirms that she\/he has read and accepted the terms and conditions of this agreement. He\/she furthermore confirms that all information supplied by the Client is correct and complete as stated.\n<br><br>\n<strong>13. Disclaimer on Unlawful or Irregular Activities<\/strong>\n<br><br>\n13.1  Neither 1% nor its affiliated employees shall bear any liability for business dealings, transactions, or activities conducted by the Client that are unlawful, unethical, or in contravention of applicable legislation, including but not limited to the Companies Act 71 of 2008, the Financial Intelligence Centre Act 38 of 2001 (FICA), the Prevention of Organised Crime Act 121 of 1998 (POCA), and the Tax Administration Act 28 of 2011.\n<br><br>\n13.2  1% and its affiliated employees role is limited to professional accounting, tax, and compliance services based on information provided by the Client. 1% and its affiliated employees do not assume responsibility for verifying the legality or ethical nature of the Client\u2019s business operations beyond the scope of its statutory obligations.\n<br><br>\n13.3  The Client indemnifies and holds 1% and its affiliated employees harmless against any claims, losses, or damages arising from or related to such activities, including any regulatory or criminal investigations or proceedings.  \n<br><br><\/li><\/div><div id=\"field_15_20\" class=\"gfield gfield--type-section gfield--input-type-section gsection field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><h3 class=\"gsection_title\"><\/h3><\/div><div id=\"field_15_21\" class=\"gfield gfield--type-html gfield--input-type-html gfield--width-full gfield_html gfield_html_formatted gfield_no_follows_desc field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><h3><strong>ADDENDUM A: Client Information Sheet<\/strong><\/h3><\/div><div id=\"field_15_59\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-full field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_15_59'>Tax Reference Number<\/label><div class='ginput_container ginput_container_text'><input name='input_59' id='input_15_59' type='text' value='' class='large'      aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_15_74\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-full field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_15_74'>Coida\/RMA Registration Number<\/label><div class='ginput_container ginput_container_text'><input name='input_74' id='input_15_74' type='text' value='' class='large'      aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_15_73\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-full field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_15_73'>VAT Number<\/label><div class='ginput_container ginput_container_text'><input name='input_73' id='input_15_73' type='text' value='' class='large'      aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_15_72\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-full field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_15_72'>PAYE Number<\/label><div class='ginput_container ginput_container_text'><input name='input_72' id='input_15_72' type='text' value='' class='large'      aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_15_71\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-full field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_15_71'>UIF Number<\/label><div class='ginput_container ginput_container_text'><input name='input_71' id='input_15_71' type='text' value='' class='large'      aria-invalid=\"false\"   \/><\/div><\/div><fieldset id=\"field_15_7\" class=\"gfield gfield--type-radio gfield--type-choice gfield--input-type-radio gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><legend class='gfield_label gform-field-label' >I am applying on behalf of<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/legend><div class='ginput_container ginput_container_radio'><div class='gfield_radio' id='input_15_7'>\n\t\t\t<div class='gchoice gchoice_15_7_0'>\n\t\t\t\t\t<input class='gfield-choice-input' name='input_7' type='radio' value='Myself'  id='choice_15_7_0' onchange='gformToggleRadioOther( this )'    \/>\n\t\t\t\t\t<label for='choice_15_7_0' id='label_15_7_0' class='gform-field-label gform-field-label--type-inline'>Myself<\/label>\n\t\t\t<\/div>\n\t\t\t<div class='gchoice gchoice_15_7_1'>\n\t\t\t\t\t<input class='gfield-choice-input' name='input_7' type='radio' value='A Company'  id='choice_15_7_1' onchange='gformToggleRadioOther( this )'    \/>\n\t\t\t\t\t<label for='choice_15_7_1' id='label_15_7_1' class='gform-field-label gform-field-label--type-inline'>A Company<\/label>\n\t\t\t<\/div><\/div><\/div><\/fieldset><div id=\"field_15_60\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-full gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_15_60'>Company Registration Number<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_60' id='input_15_60' type='text' value='' class='large'     aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_15_23\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-full gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_15_23'>Business Name<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_23' id='input_15_23' type='text' value='' class='large'     aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_15_75\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-full gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_15_75'>Nature of Business<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_75' id='input_15_75' type='text' value='' class='large'     aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><fieldset id=\"field_15_24\" class=\"gfield gfield--type-address gfield--input-type-address gfield--width-full gfield_contains_required field_sublabel_above gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><legend class='gfield_label gform-field-label gfield_label_before_complex' >Physical Address<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/legend>    \n                    <div class='ginput_complex ginput_container has_street has_street2 has_city has_state has_zip ginput_container_address gform-grid-row' id='input_15_24' >\n                         <span class='ginput_full address_line_1 ginput_address_line_1 gform-grid-col' id='input_15_24_1_container' >\n                                        <label for='input_15_24_1' id='input_15_24_1_label' class='gform-field-label gform-field-label--type-sub '>Street Address<\/label>\n                                        <input type='text' name='input_24.1' id='input_15_24_1' value=''    aria-required='true'    \/>\n                                   <\/span><span class='ginput_full address_line_2 ginput_address_line_2 gform-grid-col' id='input_15_24_2_container' >\n                                        <label for='input_15_24_2' id='input_15_24_2_label' class='gform-field-label gform-field-label--type-sub '>Address Line 2<\/label>\n                                        <input type='text' name='input_24.2' id='input_15_24_2' value=''     aria-required='false'   \/>\n                                    <\/span><span class='ginput_left address_city ginput_address_city gform-grid-col' id='input_15_24_3_container' >\n                                    <label for='input_15_24_3' id='input_15_24_3_label' class='gform-field-label gform-field-label--type-sub '>City<\/label>\n                                    <input type='text' name='input_24.3' id='input_15_24_3' value=''    aria-required='true'    \/>\n                                 <\/span><span class='ginput_right address_state ginput_address_state gform-grid-col' id='input_15_24_4_container' >\n                                        <label for='input_15_24_4' id='input_15_24_4_label' class='gform-field-label gform-field-label--type-sub '>State \/ Province \/ Region<\/label>\n                                        <input type='text' name='input_24.4' id='input_15_24_4' value=''      aria-required='true'    \/>\n                                      <\/span><span class='ginput_left address_zip ginput_address_zip gform-grid-col' id='input_15_24_5_container' >\n                                    <label for='input_15_24_5' id='input_15_24_5_label' class='gform-field-label gform-field-label--type-sub '>ZIP \/ Postal Code<\/label>\n                                    <input type='text' name='input_24.5' id='input_15_24_5' value=''    aria-required='true'    \/>\n                                <\/span><input type='hidden' class='gform_hidden' name='input_24.6' id='input_15_24_6' value='' \/>\n                    <div class='gf_clear gf_clear_complex'><\/div>\n                <\/div><\/fieldset><fieldset id=\"field_15_26\" class=\"gfield gfield--type-checkbox gfield--type-choice gfield--input-type-checkbox gfield--width-full gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><legend class='gfield_label gform-field-label gfield_label_before_complex' >Postal Address<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/legend><div class='ginput_container ginput_container_checkbox'><div class='gfield_checkbox ' id='input_15_26'><div class='gchoice gchoice_15_26_1'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_26.1' type='checkbox'  value='Same as Physical Address'  id='choice_15_26_1'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_15_26_1' id='label_15_26_1' class='gform-field-label gform-field-label--type-inline'>Same as Physical Address<\/label>\n\t\t\t\t\t\t\t<\/div><\/div><\/div><\/fieldset><fieldset id=\"field_15_27\" class=\"gfield gfield--type-address gfield--input-type-address gfield--width-full field_sublabel_above gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><legend class='gfield_label gform-field-label gfield_label_before_complex' >Address<\/legend>    \n                    <div class='ginput_complex ginput_container has_street has_street2 has_city has_state has_zip ginput_container_address gform-grid-row' id='input_15_27' >\n                         <span class='ginput_full address_line_1 ginput_address_line_1 gform-grid-col' id='input_15_27_1_container' >\n                                        <label for='input_15_27_1' id='input_15_27_1_label' class='gform-field-label gform-field-label--type-sub '>Street Address<\/label>\n                                        <input type='text' name='input_27.1' id='input_15_27_1' value=''    aria-required='false'    \/>\n                                   <\/span><span class='ginput_full address_line_2 ginput_address_line_2 gform-grid-col' id='input_15_27_2_container' >\n                                        <label for='input_15_27_2' id='input_15_27_2_label' class='gform-field-label gform-field-label--type-sub '>Address Line 2<\/label>\n                                        <input type='text' name='input_27.2' id='input_15_27_2' value=''     aria-required='false'   \/>\n                                    <\/span><span class='ginput_left address_city ginput_address_city gform-grid-col' id='input_15_27_3_container' >\n                                    <label for='input_15_27_3' id='input_15_27_3_label' class='gform-field-label gform-field-label--type-sub '>City<\/label>\n                                    <input type='text' name='input_27.3' id='input_15_27_3' value=''    aria-required='false'    \/>\n                                 <\/span><span class='ginput_right address_state ginput_address_state gform-grid-col' id='input_15_27_4_container' >\n                                        <label for='input_15_27_4' id='input_15_27_4_label' class='gform-field-label gform-field-label--type-sub '>State \/ Province \/ Region<\/label>\n                                        <input type='text' name='input_27.4' id='input_15_27_4' value=''      aria-required='false'    \/>\n                                      <\/span><span class='ginput_left address_zip ginput_address_zip gform-grid-col' id='input_15_27_5_container' >\n                                    <label for='input_15_27_5' id='input_15_27_5_label' class='gform-field-label gform-field-label--type-sub '>ZIP \/ Postal Code<\/label>\n                                    <input type='text' name='input_27.5' id='input_15_27_5' value=''    aria-required='false'    \/>\n                                <\/span><input type='hidden' class='gform_hidden' name='input_27.6' id='input_15_27_6' value='' \/>\n                    <div class='gf_clear gf_clear_complex'><\/div>\n                <\/div><\/fieldset><div id=\"field_15_28\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-full field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_15_28'>Employer<\/label><div class='ginput_container ginput_container_text'><input name='input_28' id='input_15_28' type='text' value='' class='large'      aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_15_30\" class=\"gfield gfield--type-phone gfield--input-type-phone gfield--width-full gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_15_30'>Work Telephone Number<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_phone'><input name='input_30' id='input_15_30' type='tel' value='' class='large'   aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><fieldset id=\"field_15_68\" class=\"gfield gfield--type-checkbox gfield--type-choice gfield--input-type-checkbox gfield--width-full field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><legend class='gfield_label gform-field-label gfield_label_before_complex' >Marital Status<\/legend><div class='ginput_container ginput_container_checkbox'><div class='gfield_checkbox ' id='input_15_68'><div class='gchoice gchoice_15_68_1'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_68.1' type='checkbox'  value='Not Married'  id='choice_15_68_1'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_15_68_1' id='label_15_68_1' class='gform-field-label gform-field-label--type-inline'>Not Married<\/label>\n\t\t\t\t\t\t\t<\/div><div class='gchoice gchoice_15_68_2'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_68.2' type='checkbox'  value='Married in Community of Property'  id='choice_15_68_2'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_15_68_2' id='label_15_68_2' class='gform-field-label gform-field-label--type-inline'>Married in Community of Property<\/label>\n\t\t\t\t\t\t\t<\/div><div class='gchoice gchoice_15_68_3'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_68.3' type='checkbox'  value='Married out of Community of Property'  id='choice_15_68_3'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_15_68_3' id='label_15_68_3' class='gform-field-label gform-field-label--type-inline'>Married out of Community of Property<\/label>\n\t\t\t\t\t\t\t<\/div><\/div><\/div><\/fieldset><div id=\"field_15_32\" class=\"gfield gfield--type-section gfield--input-type-section gsection field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><h3 class=\"gsection_title\"><\/h3><\/div><div id=\"field_15_34\" class=\"gfield gfield--type-html gfield--input-type-html gfield--width-full gfield_html gfield_html_formatted gfield_no_follows_desc field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><h3><strong>ADDENDUM B: Service Selection<\/strong><\/h3><\/div><fieldset id=\"field_15_5\" class=\"gfield gfield--type-consent gfield--type-choice gfield--input-type-consent gfield--width-full gfield_contains_required field_sublabel_below gfield--has-description field_description_below field_validation_below gfield_visibility_visible\"  ><legend class='gfield_label gform-field-label gfield_label_before_complex' >Service Selection Consent<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/legend><div class='ginput_container ginput_container_consent'><input name='input_5.1' id='input_15_5_1' type='checkbox' value='1'  aria-describedby=\"gfield_consent_description_15_5\" aria-required=\"true\" aria-invalid=\"false\"   \/> <label class=\"gform-field-label gform-field-label--type-inline gfield_consent_label\" for='input_15_5_1' >I, the undersigned hereby confirm that I agree with and understand the contents of Addendum &#8220;B&#8221; of this contract<\/label><input type='hidden' name='input_5.2' value='I, the undersigned hereby confirm that I agree with and understand the contents of Addendum &quot;B&quot; of this contract' class='gform_hidden' \/><input type='hidden' name='input_5.3' value='103' class='gform_hidden' \/><\/div><div class='gfield_description gfield_consent_description' id='gfield_consent_description_15_5' tabindex='0'><strong>Services Included in the Monthly Retainer\/ 1% Monthly Accounting Fee:<\/strong><br \/>\n<br \/>\n\u00b7 Monthly Bookkeeping Services<br \/>\n<br \/>\n\u00b7 Monthly PAYE Submission &#038; Annual Recon<br \/>\n<br \/>\n\u00b7 Monthly Payroll 20 Employees including Payslips, IRP5s, EMP201, EMP501 (additional<br \/>\nemployees will be billed at ad-hoc rates)<br \/>\n<br \/>\n\u00b7 Monthly VAT Calculations &#038; Submission<br \/>\n<br \/>\n\u00b7 Provisional Company Tax Returns (IRP6 Submission)<br \/>\n<br \/>\n\u00b7 Annual Company Tax Return Submission (ITR14)<br \/>\n<br \/>\n\u00b7 Annual Financial Statements (if the annual turnover exceeds R1 Million)**<br \/>\n<br \/>\n\u00b7 Trial Balance and Report (if the annual turnover is below R1 Million)**<br \/>\n<br \/>\n\u00b7 Monthly Tax Structuring<br \/>\n<br \/>\n**The cost of Annual Financial Statements is included in the monthly retainer for Clients who have received accounting services from 1% Accounting for an entire financial year.<br \/>\n<br \/>\n1% Accounting will be responsible for preparing the Client\u2019s Financial Statements starting from the date this agreement is signed. Financial Statements for any periods prior to this date are not covered by the monthly retainer and will be billed separately at an ad-hoc rate determined by 1% Accounting.<br \/>\n<br \/>\nAdditionally, any work required to ensure compliance with regulatory bodies for periods preceding the Client\u2019s engagement with 1% Accounting will be invoiced at an ad-hoc rate as determined by 1%. This work is not included in the standard monthly accounting fee.<br \/>\n<br \/>\nIf the Client signs up partway through a financial year, they will be invoiced on a pro-rata basis for the remaining months required to complete the full financial year, at an ad-hoc rate determined by 1%.<br \/>\n<br \/>\nIf the Client\u2019s annual turnover is below R1 million, 1% Accounting will submit only the Trial Balance and Report. Should the Client undergo an audit by the South African Revenue Service (SARS) and require additional information, any related costs incurred by 1% Accounting will be billed to the Client on an ad-hoc basis.<br \/>\n<br \/>\nAll other services are charged on an ADHOC basis including but not limited to: CIPC Annual Return submissions, UBO Declarations, COIDA submissions, Tax Compliance Certificates, Letter of Good Standing, Company Registrations, Name Changes, Director Changes, Director Individual Tax Returns, VAT\/PAYE\/UIF\/COIDA Registrations<br \/>\n<br \/>\n<strong>Platform Compatibility &#038; Data Accuracy<\/strong><br \/>\n<br \/>\nIf a Client chooses to use an accounting or payroll platform that differs from the ones 1% have partnered with or officially support, additional charges will apply for any necessary adjustments, data corrections, or reconciliations required to ensure accurate submissions to regulatory bodies. These charges will be determined based on the complexity and scope of the work needed to achieve compliance.<br \/>\n<br \/>\n<strong>Contract Adjustments &#038; Termination<\/strong><br \/>\n<br \/>\n1% Accounting reserves the right to renegotiate this agreement either during its term or upon expiry. If the Client does not agree to the revised terms, 1% may terminate the agreement with thirty (30) calendar days\u2019 notice. This termination will not result in liability for 1%, nor will it entitle the Client to claim damages.<br \/>\n<br \/>\n<strong>Travel &#038; Expense Policy<\/strong><br \/>\n<br \/>\nAny travel expenses incurred by 1% Accounting while providing services to the Client will be billed at SARS rates per kilometre travelled.<br \/>\n<br \/>\n<strong>Response Time Commitments<\/strong><br \/>\n<br \/>\n1% Accounting guarantees the following response times:<br \/>\n<br \/>\n\u00b7 Client Queries: Response within 72 hours via phone, email, or virtual platform<br \/>\n<br \/>\n\u00b7 On-Site Services: Provided within 72 hours for sites within a 50km radius of the nearest designated Hero, subject to:<br \/>\n<br \/>\n&#8211; Single booking requests<br \/>\n&#8211; Fair usage by the Client<br \/>\n&#8211; No outstanding retainer fees or invoices<br \/>\n<br \/>\nIf these response times are not met, Clients are encouraged to escalate concerns to Management at <a href=\"mailto:management@onepercentaccounting.co.za\">myhero@onepercentaccounting.co.za<\/a><br \/>\n<br \/>\n<strong>Liability for Damages<\/strong><br \/>\n<br \/>\n1% Accounting will not be held responsible for any costs arising from damages or breaches incurred. Any related expenses remain the sole responsibility of the Client.<br \/>\n<br \/>\n<strong>Transfer of SARS Profile Upon Service Cancellation<\/strong><br \/>\n<br \/>\nIn the event of service cancellation, regardless of the reason, the Client must formally request the transfer of their SARS profile within seven (7) working days from the effective date of cancellation. Failure to do so within this timeframe may result in additional administrative processing and will be subject to a transfer fee.<br \/>\n<br \/>\nIf the Client&#8217;s SARS profile remains linked to our system and we continue receiving correspondence due to unchanged contact details, an administrative fee will be charged to the Client for managing these communications.<br \/>\n<br \/>\n<strong>Post-Cancellation Data &#038; Subscription Transfers<\/strong><br \/>\n<br \/>\nFollowing service cancellation, Clients must request any required data, information, or subscription transfers within <strong>seven (7) working days<\/strong> from the effective cancellation date. Requests made beyond this timeframe will be subject to a <strong>reactivation or data retrieval fee.<\/strong><br \/>\n<br \/>\n<strong>Credit Policy<\/strong><br \/>\n<br \/>\nAll payments made for services rendered by 1% are non-refundable, regardless of the reason for service termination. In cases where services are discontinued, including but not limited to non-performance or client-initiated cancellation, any applicable adjustments will be issued as a credit to the Client&#8217;s account instead of a monetary refund. This credit can be applied toward future services with 1%, in accordance with the terms of this agreement. No cash or electronic refunds will be processed. Upon termination of our services, any remaining credit is forfeited.<br \/>\n<br \/>\n<strong>Termination Due to Non-Compliance<\/strong><br \/>\n<br \/>\nIf a Client remains non-compliant with regulatory requirements for a period exceeding 90 days due to their oversight or negligence, 1% reserves the right to terminate services without further obligation or liability. The Client assumes full responsibility for any regulatory consequences arising from their non-compliance. This action may be taken at our sole discretion to mitigate legal, financial, and reputational risks associated with prolonged non-compliance.<br \/>\n<br \/>\nUpon termination, any outstanding credits or service adjustments will be forfeited, and the Client will bear full responsibility for any unresolved regulatory matters. Clients are encouraged to maintain compliance to avoid disruption of services and any associated consequences.<br \/>\n<\/div><\/fieldset><div id=\"field_15_35\" class=\"gfield gfield--type-html gfield--input-type-html gfield--width-full gfield_html gfield_html_formatted field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><strong>ACCEPTANCE OF SERVICE AGREEMENT<\/strong><\/div><fieldset id=\"field_15_36\" class=\"gfield gfield--type-checkbox gfield--type-choice gfield--input-type-checkbox gfield--width-full gfield_contains_required field_sublabel_below gfield--has-description field_description_below field_validation_below gfield_visibility_visible\"  ><legend class='gfield_label gform-field-label gfield_label_before_complex' >Please indicate your chosen product\/service option by ticking the relevant box<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/legend><div class='ginput_container ginput_container_checkbox'><div class='gfield_checkbox ' id='input_15_36'><div class='gchoice gchoice_15_36_1'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_36.1' type='checkbox'  value='Individual Tax Return: Individual Tax Returns will only be submitted to SARS upon full payment of 1% invoice for services rendered.'  id='choice_15_36_1'   aria-describedby=\"gfield_description_15_36\"\/>\n\t\t\t\t\t\t\t\t<label for='choice_15_36_1' id='label_15_36_1' class='gform-field-label gform-field-label--type-inline'>Individual Tax Return: Individual Tax Returns will only be submitted to SARS upon full payment of 1% invoice for services rendered.<\/label>\n\t\t\t\t\t\t\t<\/div><div class='gchoice gchoice_15_36_2'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_36.2' type='checkbox'  value='Variable fee: 1% of my monthly turnover.'  id='choice_15_36_2'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_15_36_2' id='label_15_36_2' class='gform-field-label gform-field-label--type-inline'>Variable fee: 1% of my monthly gross income..<\/label>\n\t\t\t\t\t\t\t<\/div><\/div><\/div><div class='gfield_description' id='gfield_description_15_36'><strong>NOTE:<\/strong> Above fees exclude monthly software fees and monthly recurring subscription fees. Interest to the value of 2% per month will be levied on all accounts outstanding 30 days or longer. All fees above exclude VAT. Additional services are charged ad hoc.<\/div><\/fieldset><div id=\"field_15_37\" class=\"gfield gfield--type-section gfield--input-type-section gsection field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><h3 class=\"gsection_title\"><\/h3><\/div><div id=\"field_15_38\" class=\"gfield gfield--type-html gfield--input-type-html gfield--width-full gfield_html gfield_html_formatted gfield_no_follows_desc field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><h3><strong>ADDENDUM C: Debit Order Instruction<\/strong><\/h3>\n<strong>DIRECT DEBIT<\/strong>\n<br>\nElectronic Debit Order Mandate\n<br>\n<br>\n<strong>Authority Hereby Given By The Client:<\/strong>\n<br>\n<br>\n<strong>Ensure that banking details are entered correctly<\/strong><\/div><div id=\"field_15_65\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-full gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_15_65'>Account Holder<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_65' id='input_15_65' type='text' value='' class='large'     aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_15_40\" class=\"gfield gfield--type-select gfield--input-type-select gfield--width-full gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_15_40'>Bank<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_select'><select name='input_40' id='input_15_40' class='large gfield_select'    aria-required=\"true\" aria-invalid=\"false\" ><option value='First National Bank' >First National Bank<\/option><option value='Absa Bank' >Absa Bank<\/option><option value='Standard Bank' >Standard Bank<\/option><option value='Nedbank' >Nedbank<\/option><option value='Capitec' >Capitec<\/option><option value='Bidvest Bank' >Bidvest Bank<\/option><option value='Discovery Bank' >Discovery Bank<\/option><option value='Tyme Bank' >Tyme Bank<\/option><option value='Investec Bank' >Investec Bank<\/option><option value='African Bank' >African Bank<\/option><option value='Grindrod Bank' >Grindrod Bank<\/option><option value='Imperial Bank' >Imperial Bank<\/option><option value='Sasfin Bank' >Sasfin Bank<\/option><option value='Ubank' >Ubank<\/option><option value='Other' >Other<\/option><\/select><\/div><\/div><div id=\"field_15_43\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-full gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_15_43'>Branch Code<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_43' id='input_15_43' type='text' value='' class='large'     aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_15_44\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-full gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_15_44'>Account Number<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_44' id='input_15_44' type='text' value='' class='large'     aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_15_45\" class=\"gfield gfield--type-select gfield--input-type-select gfield--width-full gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_15_45'>Type of Account<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_select'><select name='input_45' id='input_15_45' class='large gfield_select'    aria-required=\"true\" aria-invalid=\"false\" ><option value='Current (Cheque)' >Current (Cheque)<\/option><option value='Savings' >Savings<\/option><option value='Transmission' >Transmission<\/option><\/select><\/div><\/div><fieldset id=\"field_15_66\" class=\"gfield gfield--type-checkbox gfield--type-choice gfield--input-type-checkbox gfield--width-full gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><legend class='gfield_label gform-field-label gfield_label_before_complex' >Please select your preferred debit order date:<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/legend><div class='ginput_container ginput_container_checkbox'><div class='gfield_checkbox ' id='input_15_66'><div class='gchoice gchoice_15_66_1'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_66.1' type='checkbox'  value='7th'  id='choice_15_66_1'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_15_66_1' id='label_15_66_1' class='gform-field-label gform-field-label--type-inline'>7th<\/label>\n\t\t\t\t\t\t\t<\/div><div class='gchoice gchoice_15_66_2'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_66.2' type='checkbox'  value='25th'  id='choice_15_66_2'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_15_66_2' id='label_15_66_2' class='gform-field-label gform-field-label--type-inline'>25th<\/label>\n\t\t\t\t\t\t\t<\/div><\/div><\/div><\/fieldset><div id=\"field_15_46\" class=\"gfield gfield--type-html gfield--input-type-html gfield--width-full gfield_html gfield_html_formatted gfield_no_follows_desc field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><span style=\"font-size: 14px;\"><strong><i>Disclaimer:<\/i><\/strong> <i>Please note that your designated bank account will be debited the day before any public holiday or non-banking day on which your selected debit order date falls due.<\/i><\/span>\n\n<\/div><div id=\"field_15_67\" class=\"gfield gfield--type-html gfield--input-type-html gfield--width-full gfield_html gfield_html_formatted gfield_no_follows_desc field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><strong>Contract Amount<\/strong><br>\n\nAs selected above.\n<br><\/div><div id=\"field_15_47\" class=\"gfield gfield--type-html gfield--input-type-html gfield--width-full gfield_html gfield_html_formatted gfield_no_follows_desc field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><strong>Start Date<\/strong>\n<br>\nAs per bottom of this contract.\n<br><\/div><div id=\"field_15_62\" class=\"gfield gfield--type-section gfield--input-type-section gsection field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><h3 class=\"gsection_title\"><\/h3><\/div><div id=\"field_15_61\" class=\"gfield gfield--type-html gfield--input-type-html gfield--width-full gfield_html gfield_html_formatted gfield_no_follows_desc field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><h3><strong>ADDENDUM D:  Monthly Subscription Fee \/ Pro-forma Invoice \/ Fixed monthly package (Based on a pro \u2013 rata rate of the company\u2019s previous Month\u2019s Turnover of a maximum of 1%).<\/strong><\/h3>\n<br><br>\n1. The Client on signature of this agreement will be invoiced a minimum monthly Accounting Software subscription fee. \n<br><br>\n2. The Pro-Forma\/ Pro-Rata invoice is calculated on the company&#8217;s previous 3 months turnover as per the bank statements received and will be sent to the Client for payment before the commencement of any work.\n<br><br>\n3. Where there is no activity on the bank account a minimum fee of R330.00 (excluding VAT) will be invoiced as the pro-rata amount. Payment is required prior to the commencement of any work.\n<br><br>\n4. This package is designed for corporate clients and is based on business turnover.\nPersonal income tax services for individuals are managed separately and fall under a distinct fee structure not covered by this subscription.\n\n<\/div><div id=\"field_15_48\" class=\"gfield gfield--type-html gfield--input-type-html gfield--width-full gfield_html gfield_html_formatted gfield_no_follows_desc field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><br>\n<br>\n<strong>Terms of Agreement<\/strong>\n<br>\n<br><\/div><fieldset id=\"field_15_49\" class=\"gfield gfield--type-consent gfield--type-choice gfield--input-type-consent gfield--width-full gfield_contains_required field_sublabel_below gfield--has-description field_description_below field_validation_below gfield_visibility_visible\"  ><legend class='gfield_label gform-field-label gfield_label_before_complex' >Debit Order Mandate Consent<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/legend><div class='ginput_container ginput_container_consent'><input name='input_49.1' id='input_15_49_1' type='checkbox' value='1'  aria-describedby=\"gfield_consent_description_15_49\" aria-required=\"true\" aria-invalid=\"false\"   \/> <label class=\"gform-field-label gform-field-label--type-inline gfield_consent_label\" for='input_15_49_1' >I, the undersigned, hereby confirm that I agree with and understand the contents of this Debit Order Mandate. Furthermore, I agree that upon submission of the signed Service Level Agreement I will be liable for the monthly recurring Accounting Software subscription fee. I am aware that this is a month-to-month contract and that a 30-day written notice is required for cancellation.<\/label><input type='hidden' name='input_49.2' value='I, the undersigned, hereby confirm that I agree with and understand the contents of this Debit Order Mandate. Furthermore, I agree that upon submission of the signed Service Level Agreement I will be liable for the monthly recurring Accounting Software subscription fee. I am aware that this is a month-to-month contract and that a 30-day written notice is required for cancellation.' class='gform_hidden' \/><input type='hidden' name='input_49.3' value='103' class='gform_hidden' \/><\/div><div class='gfield_description gfield_consent_description' id='gfield_consent_description_15_49' tabindex='0'><strong>Important Notice Regarding Individual Client Services:<\/strong><br><br \/>\nThe Debit Order Mandate applies solely to corporate clients subscribing to the standard monthly service package. Individuals engaging the firm for ad hoc or once-off services are not subject to the monthly subscription fee. Fees for such services are determined based on the specific scope of work required and will be communicated in advance. These services are not governed by debit order arrangements. Instead, a secure direct payment link will be issued to the client prior to the commencement of any work, and full payment must be received before execution of services can proceed. <br><br \/>\nAbbreviated short name as registered with the acquiring bank: ONEPERCENT<br \/>\n<br \/>\nThis signed Authority and Mandate refers to our contract dated (\u201cthe Agreement\u201d).<br \/>\n<br \/>\nI\/We hereby authorise you to issue and deliver payment instructions to your Banker for collection against my\/our above-mentioned account at my\/our above-mentioned Bank (or any other bank or branch to which I\/we may transfer my\/our account) on condition that the sum of such payment instructions will never exceed my\/our obligations as agreed to in the Agreement and commencing on the start date above and continuing until this Authority and Mandate is terminated by me\/us by giving you notice in writing of not less than 20 ordinary working days, and sent by prepaid registered post or delivered to your address as indicated above.<br \/>\n<br \/>\nThe individual payment instructions so authorised to be issued must be issued and delivered as follows: monthly, bi-monthly, three monthly, six monthly, annually, weekly, bi-weekly (delete that which is not applicable). In the event that the payment day falls on a Sunday, or recognised South African public holiday, the payment day will automatically be the preceding ordinary business day.<br \/>\n<br \/>\nI \/ We understand that the withdrawals hereby authorized will be processed through a computerized system provided by the South African Banks and I also understand that details of each withdrawal will be printed on my bank statement. Each transaction will contain a number, which must be included in the said payment instruction and if provided to you should enable you to identify the Agreement. A payment reference is added to this form before the issuing of any payment instruction.<br \/>\n<br \/>\nMandate<br \/>\n<br \/>\nI\/we acknowledge that all payment instructions issued by you shall be treated by my\/our abovementioned bank as if the instructions had been issued by me\/us personally.<br \/>\n<br \/>\nCancellation<br \/>\n<br \/>\nI\/We agree that although this Authority and Mandate may be cancelled by me\/us, such cancellation will not cancel the Agreement. I\/We shall not be entitled to any refund of amounts which you have withdrawn while this Authority was in force, if such amounts were legally owing to you.<br \/>\n<br \/>\nAssignment<br \/>\n<br \/>\nI\/We acknowledge that this Authority may be ceded or assigned to a third party if the Agreement is also ceded or assigned to that third party, but in the absence of such assignment of the Agreement, this Authority and Mandate cannot be assigned to any third party.<br \/>\n<\/div><\/fieldset><div id=\"field_15_88\" class=\"gfield gfield--type-html gfield--input-type-html gfield--width-full gfield_html gfield_html_formatted field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class=\"gfield_label gform-field-label\">Please upload the following supporting documents<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label>\n<br>\n<strong><u>A. Company Requirements:<\/u>\n<\/strong><br>\nPlease upload each of the following documents in their designated fields:<\/div><div id=\"field_15_99\" class=\"gfield gfield--type-fileupload gfield--input-type-fileupload gfield--width-full director_id uploadbtns gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='gform_browse_button_15_99'>1. Director ID:<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_fileupload'><div id='gform_multifile_upload_15_99' data-settings='{&quot;runtimes&quot;:&quot;html5,flash,html4&quot;,&quot;browse_button&quot;:&quot;gform_browse_button_15_99&quot;,&quot;container&quot;:&quot;gform_multifile_upload_15_99&quot;,&quot;drop_element&quot;:&quot;gform_drag_drop_area_15_99&quot;,&quot;filelist&quot;:&quot;gform_preview_15_99&quot;,&quot;unique_names&quot;:true,&quot;file_data_name&quot;:&quot;file&quot;,&quot;url&quot;:&quot;https:\\\/\\\/www.onepercentaccounting.co.za\\\/service-level-agreement\\\/?gf_page=c539449b05b0ef5&quot;,&quot;flash_swf_url&quot;:&quot;https:\\\/\\\/www.onepercentaccounting.co.za\\\/service-level-agreement\\\/wp-includes\\\/js\\\/plupload\\\/plupload.flash.swf&quot;,&quot;silverlight_xap_url&quot;:&quot;https:\\\/\\\/www.onepercentaccounting.co.za\\\/service-level-agreement\\\/wp-includes\\\/js\\\/plupload\\\/plupload.silverlight.xap&quot;,&quot;filters&quot;:{&quot;mime_types&quot;:[{&quot;title&quot;:&quot;Allowed Files&quot;,&quot;extensions&quot;:&quot;jpg,png,pdf,jpeg&quot;}],&quot;max_file_size&quot;:&quot;20971520b&quot;},&quot;multipart&quot;:true,&quot;urlstream_upload&quot;:false,&quot;multipart_params&quot;:{&quot;form_id&quot;:15,&quot;field_id&quot;:99,&quot;_gform_file_upload_nonce_15_99&quot;:&quot;bae0148d34&quot;},&quot;gf_vars&quot;:{&quot;max_files&quot;:&quot;1&quot;,&quot;message_id&quot;:&quot;gform_multifile_messages_15_99&quot;,&quot;disallowed_extensions&quot;:[&quot;php&quot;,&quot;asp&quot;,&quot;aspx&quot;,&quot;cmd&quot;,&quot;csh&quot;,&quot;bat&quot;,&quot;html&quot;,&quot;htm&quot;,&quot;hta&quot;,&quot;jar&quot;,&quot;exe&quot;,&quot;com&quot;,&quot;js&quot;,&quot;lnk&quot;,&quot;htaccess&quot;,&quot;phar&quot;,&quot;phtml&quot;,&quot;ps1&quot;,&quot;ps2&quot;,&quot;php3&quot;,&quot;php4&quot;,&quot;php5&quot;,&quot;php6&quot;,&quot;py&quot;,&quot;rb&quot;,&quot;tmp&quot;]}}' class='gform_fileupload_multifile'>\n\t\t\t\t\t\t\t\t\t\t<div id='gform_drag_drop_area_15_99' class='gform_drop_area gform-theme-field-control'>\n\t\t\t\t\t\t\t\t\t\t\t<span class='gform_drop_instructions'>Drop files here or <\/span>\n\t\t\t\t\t\t\t\t\t\t\t<button type='button' id='gform_browse_button_15_99' class='button gform_button_select_files gform-theme-button gform-theme-button--control' aria-describedby=\"gfield_upload_rules_15_99\"  >Select files<\/button>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div><span class='gfield_description gform_fileupload_rules' id='gfield_upload_rules_15_99'>Accepted file types: jpg, png, pdf, jpeg, Max. file size: 20 MB, Max. files: 1.<\/span><ul class='validation_message--hidden-on-empty gform-ul-reset' id='gform_multifile_messages_15_99'><\/ul> <div id='gform_preview_15_99' class='ginput_preview_list'><\/div><\/div><\/div><div id=\"field_15_100\" class=\"gfield gfield--type-fileupload gfield--input-type-fileupload gfield--width-full bank_statement uploadbtns gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='gform_browse_button_15_100'>2. Three months current Bank Statements:<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_fileupload'><div id='gform_multifile_upload_15_100' data-settings='{&quot;runtimes&quot;:&quot;html5,flash,html4&quot;,&quot;browse_button&quot;:&quot;gform_browse_button_15_100&quot;,&quot;container&quot;:&quot;gform_multifile_upload_15_100&quot;,&quot;drop_element&quot;:&quot;gform_drag_drop_area_15_100&quot;,&quot;filelist&quot;:&quot;gform_preview_15_100&quot;,&quot;unique_names&quot;:true,&quot;file_data_name&quot;:&quot;file&quot;,&quot;url&quot;:&quot;https:\\\/\\\/www.onepercentaccounting.co.za\\\/service-level-agreement\\\/?gf_page=c539449b05b0ef5&quot;,&quot;flash_swf_url&quot;:&quot;https:\\\/\\\/www.onepercentaccounting.co.za\\\/service-level-agreement\\\/wp-includes\\\/js\\\/plupload\\\/plupload.flash.swf&quot;,&quot;silverlight_xap_url&quot;:&quot;https:\\\/\\\/www.onepercentaccounting.co.za\\\/service-level-agreement\\\/wp-includes\\\/js\\\/plupload\\\/plupload.silverlight.xap&quot;,&quot;filters&quot;:{&quot;mime_types&quot;:[{&quot;title&quot;:&quot;Allowed Files&quot;,&quot;extensions&quot;:&quot;jpg,png,pdf,jpeg&quot;}],&quot;max_file_size&quot;:&quot;20971520b&quot;},&quot;multipart&quot;:true,&quot;urlstream_upload&quot;:false,&quot;multipart_params&quot;:{&quot;form_id&quot;:15,&quot;field_id&quot;:100,&quot;_gform_file_upload_nonce_15_100&quot;:&quot;82649b80c7&quot;},&quot;gf_vars&quot;:{&quot;max_files&quot;:0,&quot;message_id&quot;:&quot;gform_multifile_messages_15_100&quot;,&quot;disallowed_extensions&quot;:[&quot;php&quot;,&quot;asp&quot;,&quot;aspx&quot;,&quot;cmd&quot;,&quot;csh&quot;,&quot;bat&quot;,&quot;html&quot;,&quot;htm&quot;,&quot;hta&quot;,&quot;jar&quot;,&quot;exe&quot;,&quot;com&quot;,&quot;js&quot;,&quot;lnk&quot;,&quot;htaccess&quot;,&quot;phar&quot;,&quot;phtml&quot;,&quot;ps1&quot;,&quot;ps2&quot;,&quot;php3&quot;,&quot;php4&quot;,&quot;php5&quot;,&quot;php6&quot;,&quot;py&quot;,&quot;rb&quot;,&quot;tmp&quot;]}}' class='gform_fileupload_multifile'>\n\t\t\t\t\t\t\t\t\t\t<div id='gform_drag_drop_area_15_100' class='gform_drop_area gform-theme-field-control'>\n\t\t\t\t\t\t\t\t\t\t\t<span class='gform_drop_instructions'>Drop files here or <\/span>\n\t\t\t\t\t\t\t\t\t\t\t<button type='button' id='gform_browse_button_15_100' class='button gform_button_select_files gform-theme-button gform-theme-button--control' aria-describedby=\"gfield_upload_rules_15_100\"  >Select files<\/button>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div><span class='gfield_description gform_fileupload_rules' id='gfield_upload_rules_15_100'>Accepted file types: jpg, png, pdf, jpeg, Max. file size: 20 MB.<\/span><ul class='validation_message--hidden-on-empty gform-ul-reset' id='gform_multifile_messages_15_100'><\/ul> <div id='gform_preview_15_100' class='ginput_preview_list'><\/div><\/div><\/div><div id=\"field_15_101\" class=\"gfield gfield--type-fileupload gfield--input-type-fileupload gfield--width-full cipc_btn uploadbtns gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='gform_browse_button_15_101'>3. Company Registration (CIPC) Documents:<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_fileupload'><div id='gform_multifile_upload_15_101' data-settings='{&quot;runtimes&quot;:&quot;html5,flash,html4&quot;,&quot;browse_button&quot;:&quot;gform_browse_button_15_101&quot;,&quot;container&quot;:&quot;gform_multifile_upload_15_101&quot;,&quot;drop_element&quot;:&quot;gform_drag_drop_area_15_101&quot;,&quot;filelist&quot;:&quot;gform_preview_15_101&quot;,&quot;unique_names&quot;:true,&quot;file_data_name&quot;:&quot;file&quot;,&quot;url&quot;:&quot;https:\\\/\\\/www.onepercentaccounting.co.za\\\/service-level-agreement\\\/?gf_page=c539449b05b0ef5&quot;,&quot;flash_swf_url&quot;:&quot;https:\\\/\\\/www.onepercentaccounting.co.za\\\/service-level-agreement\\\/wp-includes\\\/js\\\/plupload\\\/plupload.flash.swf&quot;,&quot;silverlight_xap_url&quot;:&quot;https:\\\/\\\/www.onepercentaccounting.co.za\\\/service-level-agreement\\\/wp-includes\\\/js\\\/plupload\\\/plupload.silverlight.xap&quot;,&quot;filters&quot;:{&quot;mime_types&quot;:[{&quot;title&quot;:&quot;Allowed Files&quot;,&quot;extensions&quot;:&quot;jpg,png,pdf,jpeg&quot;}],&quot;max_file_size&quot;:&quot;20971520b&quot;},&quot;multipart&quot;:true,&quot;urlstream_upload&quot;:false,&quot;multipart_params&quot;:{&quot;form_id&quot;:15,&quot;field_id&quot;:101,&quot;_gform_file_upload_nonce_15_101&quot;:&quot;9e3f76b367&quot;},&quot;gf_vars&quot;:{&quot;max_files&quot;:0,&quot;message_id&quot;:&quot;gform_multifile_messages_15_101&quot;,&quot;disallowed_extensions&quot;:[&quot;php&quot;,&quot;asp&quot;,&quot;aspx&quot;,&quot;cmd&quot;,&quot;csh&quot;,&quot;bat&quot;,&quot;html&quot;,&quot;htm&quot;,&quot;hta&quot;,&quot;jar&quot;,&quot;exe&quot;,&quot;com&quot;,&quot;js&quot;,&quot;lnk&quot;,&quot;htaccess&quot;,&quot;phar&quot;,&quot;phtml&quot;,&quot;ps1&quot;,&quot;ps2&quot;,&quot;php3&quot;,&quot;php4&quot;,&quot;php5&quot;,&quot;php6&quot;,&quot;py&quot;,&quot;rb&quot;,&quot;tmp&quot;]}}' class='gform_fileupload_multifile'>\n\t\t\t\t\t\t\t\t\t\t<div id='gform_drag_drop_area_15_101' class='gform_drop_area gform-theme-field-control'>\n\t\t\t\t\t\t\t\t\t\t\t<span class='gform_drop_instructions'>Drop files here or <\/span>\n\t\t\t\t\t\t\t\t\t\t\t<button type='button' id='gform_browse_button_15_101' class='button gform_button_select_files gform-theme-button gform-theme-button--control' aria-describedby=\"gfield_upload_rules_15_101\"  >Select files<\/button>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div><span class='gfield_description gform_fileupload_rules' id='gfield_upload_rules_15_101'>Accepted file types: jpg, png, pdf, jpeg, Max. file size: 20 MB.<\/span><ul class='validation_message--hidden-on-empty gform-ul-reset' id='gform_multifile_messages_15_101'><\/ul> <div id='gform_preview_15_101' class='ginput_preview_list'><\/div><\/div><\/div><fieldset id=\"field_15_92\" class=\"gfield gfield--type-radio gfield--type-choice gfield--input-type-radio gfield--width-full field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><legend class='gfield_label gform-field-label' >I do not have my company registration (CIPC) documents and agree to incur a charge from 1% for requesting them:<\/legend><div class='ginput_container ginput_container_radio'><div class='gfield_radio' id='input_15_92'>\n\t\t\t<div class='gchoice gchoice_15_92_0'>\n\t\t\t\t\t<input class='gfield-choice-input' name='input_92' type='radio' value='Yes'  id='choice_15_92_0' onchange='gformToggleRadioOther( this )'    \/>\n\t\t\t\t\t<label for='choice_15_92_0' id='label_15_92_0' class='gform-field-label gform-field-label--type-inline'>Yes<\/label>\n\t\t\t<\/div>\n\t\t\t<div class='gchoice gchoice_15_92_1'>\n\t\t\t\t\t<input class='gfield-choice-input' name='input_92' type='radio' value='No'  id='choice_15_92_1' onchange='gformToggleRadioOther( this )'    \/>\n\t\t\t\t\t<label for='choice_15_92_1' id='label_15_92_1' class='gform-field-label gform-field-label--type-inline'>No<\/label>\n\t\t\t<\/div><\/div><\/div><\/fieldset><div id=\"field_15_93\" class=\"gfield gfield--type-html gfield--input-type-html gfield--width-full gfield_html gfield_html_formatted gfield_no_follows_desc field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><strong><u>B. Personal \/ Individual Income Tax Requirements:<\/u>\n<\/strong><\/div><div id=\"field_15_102\" class=\"gfield gfield--type-fileupload gfield--input-type-fileupload gfield--width-full sars_btn uploadbtns gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='gform_browse_button_15_102'>Please upload your ID document, your latest IRP5\/ IT3 Certificate and all relevant SARS supporting documentation.<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_fileupload'><div id='gform_multifile_upload_15_102' data-settings='{&quot;runtimes&quot;:&quot;html5,flash,html4&quot;,&quot;browse_button&quot;:&quot;gform_browse_button_15_102&quot;,&quot;container&quot;:&quot;gform_multifile_upload_15_102&quot;,&quot;drop_element&quot;:&quot;gform_drag_drop_area_15_102&quot;,&quot;filelist&quot;:&quot;gform_preview_15_102&quot;,&quot;unique_names&quot;:true,&quot;file_data_name&quot;:&quot;file&quot;,&quot;url&quot;:&quot;https:\\\/\\\/www.onepercentaccounting.co.za\\\/service-level-agreement\\\/?gf_page=c539449b05b0ef5&quot;,&quot;flash_swf_url&quot;:&quot;https:\\\/\\\/www.onepercentaccounting.co.za\\\/service-level-agreement\\\/wp-includes\\\/js\\\/plupload\\\/plupload.flash.swf&quot;,&quot;silverlight_xap_url&quot;:&quot;https:\\\/\\\/www.onepercentaccounting.co.za\\\/service-level-agreement\\\/wp-includes\\\/js\\\/plupload\\\/plupload.silverlight.xap&quot;,&quot;filters&quot;:{&quot;mime_types&quot;:[{&quot;title&quot;:&quot;Allowed Files&quot;,&quot;extensions&quot;:&quot;jpg,png,pdf,jpeg&quot;}],&quot;max_file_size&quot;:&quot;20971520b&quot;},&quot;multipart&quot;:true,&quot;urlstream_upload&quot;:false,&quot;multipart_params&quot;:{&quot;form_id&quot;:15,&quot;field_id&quot;:102,&quot;_gform_file_upload_nonce_15_102&quot;:&quot;c2fb7a4a85&quot;},&quot;gf_vars&quot;:{&quot;max_files&quot;:0,&quot;message_id&quot;:&quot;gform_multifile_messages_15_102&quot;,&quot;disallowed_extensions&quot;:[&quot;php&quot;,&quot;asp&quot;,&quot;aspx&quot;,&quot;cmd&quot;,&quot;csh&quot;,&quot;bat&quot;,&quot;html&quot;,&quot;htm&quot;,&quot;hta&quot;,&quot;jar&quot;,&quot;exe&quot;,&quot;com&quot;,&quot;js&quot;,&quot;lnk&quot;,&quot;htaccess&quot;,&quot;phar&quot;,&quot;phtml&quot;,&quot;ps1&quot;,&quot;ps2&quot;,&quot;php3&quot;,&quot;php4&quot;,&quot;php5&quot;,&quot;php6&quot;,&quot;py&quot;,&quot;rb&quot;,&quot;tmp&quot;]}}' class='gform_fileupload_multifile'>\n\t\t\t\t\t\t\t\t\t\t<div id='gform_drag_drop_area_15_102' class='gform_drop_area gform-theme-field-control'>\n\t\t\t\t\t\t\t\t\t\t\t<span class='gform_drop_instructions'>Drop files here or <\/span>\n\t\t\t\t\t\t\t\t\t\t\t<button type='button' id='gform_browse_button_15_102' class='button gform_button_select_files gform-theme-button gform-theme-button--control' aria-describedby=\"gfield_upload_rules_15_102\"  >Select files<\/button>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div><span class='gfield_description gform_fileupload_rules' id='gfield_upload_rules_15_102'>Accepted file types: jpg, png, pdf, jpeg, Max. file size: 20 MB.<\/span><ul class='validation_message--hidden-on-empty gform-ul-reset' id='gform_multifile_messages_15_102'><\/ul> <div id='gform_preview_15_102' class='ginput_preview_list'><\/div><\/div><\/div><fieldset id=\"field_15_50\" class=\"gfield gfield--type-consent gfield--type-choice gfield--input-type-consent gfield--width-full field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><legend class='gfield_label gform-field-label gfield_label_before_complex' >TERMS AND CONDITIONS<\/legend><div class='ginput_container ginput_container_consent'><input name='input_50.1' id='input_15_50_1' type='checkbox' value='1'    aria-invalid=\"false\"   \/> <label class=\"gform-field-label gform-field-label--type-inline gfield_consent_label\" for='input_15_50_1' >I, the undersigned, hereby acknowledge receipt of this Service Level Agreement and confirm that I agree with and understand the contents of this contract, as well as the contents of Addendum A, B, C, and D contained herein.<\/label><input type='hidden' name='input_50.2' value='I, the undersigned, hereby acknowledge receipt of this Service Level Agreement and confirm that I agree with and understand the contents of this contract, as well as the contents of Addendum A, B, C, and D contained herein.' class='gform_hidden' \/><input type='hidden' name='input_50.3' value='103' class='gform_hidden' \/><\/div><\/fieldset><div id=\"field_15_51\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-full gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_15_51'>Signed at<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_51' id='input_15_51' type='text' value='' class='large'     aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><fieldset id=\"field_15_52\" class=\"gfield gfield--type-date gfield--input-type-date gfield--input-type-datedropdown gfield--width-full gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><legend class='gfield_label gform-field-label' >Date<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/legend><div id='input_15_52' class='ginput_container ginput_complex gform-grid-row'><div class='gfield_date_dropdown_day ginput_container ginput_container_date gform-grid-col' id='input_15_52_2_container'><label for='input_15_52_2' class='gform-field-label gform-field-label--type-sub hidden_sub_label screen-reader-text'>Day<\/label><select name='input_52[]' id='input_15_52_2'   aria-required='true'  ><option value=''>Day<\/option><option value='1' >1<\/option><option value='2' >2<\/option><option value='3' >3<\/option><option value='4' >4<\/option><option value='5' >5<\/option><option value='6' >6<\/option><option value='7' >7<\/option><option value='8' >8<\/option><option value='9' >9<\/option><option value='10' >10<\/option><option value='11' >11<\/option><option value='12' >12<\/option><option value='13' >13<\/option><option value='14' >14<\/option><option value='15' >15<\/option><option value='16' >16<\/option><option value='17' >17<\/option><option value='18' >18<\/option><option value='19' >19<\/option><option value='20' >20<\/option><option value='21' >21<\/option><option value='22' >22<\/option><option value='23' >23<\/option><option value='24' >24<\/option><option value='25' >25<\/option><option value='26' >26<\/option><option value='27' >27<\/option><option value='28' >28<\/option><option value='29' >29<\/option><option value='30' >30<\/option><option value='31' >31<\/option><\/select><\/div><div class='gfield_date_dropdown_month ginput_container ginput_container_date gform-grid-col' id='input_15_52_1_container'><label for='input_15_52_1' class='gform-field-label gform-field-label--type-sub hidden_sub_label screen-reader-text'>Month<\/label><select name='input_52[]' id='input_15_52_1'   aria-required='true'  ><option value=''>Month<\/option><option value='1' >1<\/option><option value='2' >2<\/option><option value='3' >3<\/option><option value='4' >4<\/option><option value='5' >5<\/option><option value='6' >6<\/option><option value='7' >7<\/option><option value='8' >8<\/option><option value='9' >9<\/option><option value='10' >10<\/option><option value='11' >11<\/option><option value='12' >12<\/option><\/select><\/div><div class='gfield_date_dropdown_year ginput_container ginput_container_date gform-grid-col' id='input_15_52_3_container'><label for='input_15_52_3' class='gform-field-label gform-field-label--type-sub hidden_sub_label screen-reader-text'>Year<\/label><select name='input_52[]' id='input_15_52_3'   aria-required='true'  ><option value=''>Year<\/option><option value='2027' >2027<\/option><option value='2026' >2026<\/option><option value='2025' >2025<\/option><option value='2024' >2024<\/option><option value='2023' >2023<\/option><option value='2022' >2022<\/option><option value='2021' >2021<\/option><option value='2020' >2020<\/option><option value='2019' >2019<\/option><option value='2018' >2018<\/option><option value='2017' >2017<\/option><option value='2016' >2016<\/option><option value='2015' >2015<\/option><option value='2014' >2014<\/option><option value='2013' >2013<\/option><option value='2012' >2012<\/option><option value='2011' >2011<\/option><option value='2010' >2010<\/option><option value='2009' >2009<\/option><option value='2008' >2008<\/option><option value='2007' >2007<\/option><option value='2006' >2006<\/option><option value='2005' >2005<\/option><option value='2004' >2004<\/option><option value='2003' >2003<\/option><option value='2002' >2002<\/option><option value='2001' >2001<\/option><option value='2000' >2000<\/option><option value='1999' >1999<\/option><option value='1998' >1998<\/option><option value='1997' >1997<\/option><option value='1996' >1996<\/option><option value='1995' >1995<\/option><option value='1994' >1994<\/option><option value='1993' >1993<\/option><option value='1992' >1992<\/option><option value='1991' >1991<\/option><option value='1990' >1990<\/option><option value='1989' >1989<\/option><option value='1988' >1988<\/option><option value='1987' >1987<\/option><option value='1986' >1986<\/option><option value='1985' >1985<\/option><option value='1984' >1984<\/option><option value='1983' >1983<\/option><option value='1982' >1982<\/option><option value='1981' >1981<\/option><option value='1980' >1980<\/option><option value='1979' >1979<\/option><option value='1978' >1978<\/option><option value='1977' >1977<\/option><option value='1976' >1976<\/option><option value='1975' >1975<\/option><option value='1974' >1974<\/option><option value='1973' >1973<\/option><option value='1972' >1972<\/option><option value='1971' >1971<\/option><option value='1970' >1970<\/option><option value='1969' >1969<\/option><option value='1968' >1968<\/option><option value='1967' >1967<\/option><option value='1966' >1966<\/option><option value='1965' >1965<\/option><option value='1964' >1964<\/option><option value='1963' >1963<\/option><option value='1962' >1962<\/option><option value='1961' >1961<\/option><option value='1960' >1960<\/option><option value='1959' >1959<\/option><option value='1958' >1958<\/option><option value='1957' >1957<\/option><option value='1956' >1956<\/option><option value='1955' >1955<\/option><option value='1954' >1954<\/option><option value='1953' >1953<\/option><option value='1952' >1952<\/option><option value='1951' >1951<\/option><option value='1950' >1950<\/option><option value='1949' >1949<\/option><option value='1948' >1948<\/option><option value='1947' >1947<\/option><option value='1946' >1946<\/option><option value='1945' >1945<\/option><option value='1944' >1944<\/option><option value='1943' >1943<\/option><option value='1942' >1942<\/option><option value='1941' >1941<\/option><option value='1940' >1940<\/option><option value='1939' >1939<\/option><option value='1938' >1938<\/option><option value='1937' >1937<\/option><option value='1936' 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